Processing Time
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates
We offer free shipping on orders over $75 and $10 on orders under $75, all shipping costs will be calculated at checkout based on your location.
- Standard Shipping(USA): (Estimated Delivery: 3-6 business days)
International Shipping
- We currently do not ship worldwide.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our website or the shipping carrier’s tracking portal.
Delayed or Lost Packages
- If your order is delayed beyond the estimated delivery timeframe, please contact our support team at [your email/contact page].
- We are not responsible for lost or stolen packages, but we will assist you in filing a claim with the shipping carrier if necessary.
Address & Order Modifications
- Please ensure your shipping address is correct before placing an order.
- Once an order is processed, we may not be able to change the shipping address or cancel the order.
Contact Us
For any questions or concerns regarding your shipment, feel free to contact us at support@morycaooy.com.